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Password Management
Reduce Costs Associated with Password Resets
Automating self-service password management is a typical Launch 1 result of an enterprise IAM initiative. Automation procedures are often integrated with the help desk toolset or the enterprise service request form.
Password resets generate numerous calls to any organization's help desk or IT staff. To help reduce costs associated with password resets, Logic Trends, in alignment with its Identity Management software partners, provides a number of solutions including: password management, password synchronization, and self-service password reset.
Logic Trends has worked with a number of the industry-leading software vendor solutions in this area, leveraging out of the box functionality, and providing enhanced offerings through customization.
Password management solutions can be implemented independent of user lifecycle management solutions, although this type of implementation is becoming less common. Through our consultative approach to solving Identity and Access Management issues, we provide the following solutions and value to our customers:
- Increased data security ensuring full compliance with corporate and regulatory password policies
- Improvement of user experience, productivity and satisfaction
- Streamline Information Technology operations
- Cost reduction and cost avoidance though self-service and help-desk rerouting
- Protecting end user privacy
- Audit capabilities for password reset request or unnecessary access
- Ability to leverage current CTRL+ALT+DEL process to capture enterprise password reset functions